FAQ

Are flight timings always shown as per Kuwait’s time zone?
All flight timings mentioned in the itinerary are as per local timings of the origin and destination city/airport.
Mon, 30 Apr, 2018 at 2:15 PM
Can I check-in online?
Please follow the below process for online check-in: Get your airline confirmation code (example: GVD34T) from your itinerary. Within 24 hours of your fl...
Mon, 30 Apr, 2018 at 2:19 PM
How do I transfer my booking?
Airlines tickets are non-transferable & do not allow you to transfer your ticket to another traveler; you must cancel your original reservation and book...
Mon, 30 Apr, 2018 at 3:05 PM
How do I change my booking to a different airline?
Unfortunately, we cannot change your reservation to another airline due to airline rules & restrictions. However, you can cancel and rebook with your pr...
Mon, 30 Apr, 2018 at 4:23 PM
What do I do if my flight is rescheduled?
Occasionally, airlines make changes to their flight schedules to accommodate changes in equipment, routing, capacity, etc. Some of these changes are minor a...
Mon, 30 Apr, 2018 at 4:33 PM
My booking is not processed but I’m charged on my debit/credit card.
Though such cases are rarely seen, in such instances please get in touch with our call center team or email support team at help@rehlat.com for the refund o...
Mon, 30 Apr, 2018 at 4:44 PM
How do I confirm my seat assignments?
Rehlat does not guarantee pre–seating confirmation. Some airlines might pre-confirm your seat assignments though their rules for doing so vary, we therefore...
Mon, 30 Apr, 2018 at 4:47 PM
What if I need to change my flight schedule?
You can call us or email us for the change request. Our customer services team will be happy to assist you.  Please note that all options we provide is bas...
Mon, 30 Apr, 2018 at 4:57 PM
What do I do if my name is misspelled on the ticket booking?
Majority of the airlines do not provide us an option for name changes. Hence, it would not be possible to make any changes though in rare cases we can still...
Mon, 30 Apr, 2018 at 6:22 PM
What does it cost to make a change in flight ticket or schedule?
Please get in touch with our call center team and specify the new travel dates as per your requirements. Our support team will respond and assist you in doi...
Tue, 1 May, 2018 at 1:33 PM