FAQ

How do I get my ticket(s) after the changes are done?
After the successful payment receipt for any date change requested, your re-scheduled ticket will be sent to your registered email from our support team.
Tue, 1 May, 2018 at 3:51 PM
What is the general cancellation policy?
Most of the discounted or budget airline tickets are non-refundable. Therefore, in general any non-refundable tickets are not only the most affordable ones,...
Tue, 1 May, 2018 at 4:40 PM
How can I cancel a flight booking?
Please get in touch with our call center team and request for the ticket cancellation, accordingly our email support team will respond to you with the appli...
Wed, 2 May, 2018 at 2:18 PM
Can I cancel bookings made with any airline?
Yes, our support team can check for any cancellation requests received however the applicable charges depends on your airline ticket fare rules and policies...
Wed, 2 May, 2018 at 2:24 PM
How soon or late can I cancel my flight reservation?
The time span required to cancel a booking is tentative as every airline has its own time frame to cancel the booking. To know more about the cancellation ...
Wed, 2 May, 2018 at 4:52 PM
Can I cancel my tickets after making the changes?
Yes, but it is subjected to that specific airline’s policy and ticket fare rules. To know more about the same, you can always get in touch with our email s...
Wed, 2 May, 2018 at 6:49 PM
How soon can I expect the refund on my canceled booking?
We usually process the refund from our end within 24 hours of booking cancellation. However, it may take slightly longer to reflect in your card/account sta...
Fri, 4 May, 2018 at 10:29 AM
I booked my flights on Rehlat but then cancelled them directly by contacting the airline. How do I claim my refund?
Please get in touch with our call center team and raise a cancellation/refund request or write to our email support team directly at help@rehlat.com
Fri, 4 May, 2018 at 10:31 AM
Travel Advisory- Special Restrictions (Haj/Umrah)
Haj visa holders Haj visa holders may only arrive at and depart from the specially designated Haj Terminals, which are different from the terminals for ...
Fri, 4 May, 2018 at 10:36 AM
Rehlat E-wallet cash (KARAM & Rehlat Money)
What is Rehlat’s eWallet? Rehlat’s eWallet is termed as “Karam”. It is a virtual wallet and is a quick and handy way to manage your booking with Rehlat. H...
Wed, 13 Oct, 2021 at 6:48 PM