Faqs

Are chalets available for rent only by families ?
Yes, the chalets can be rented only by families.
Wed, 7 Dec, 2022 at 5:26 PM
After the chalet confirmation, can I cancel the booking and get the refund ?
Yes, chalet cancellation is available with partial refund only till a certain time frame as per the chalet policies. Post that duration, any cancellation ma...
Wed, 7 Dec, 2022 at 5:27 PM
What packages are offered by Rehlat for chalet booking ?
We offer 3 packages,  Weekend (from Thursday till Saturday),  Weekday (from Sunday till Wednesday) Full week (from Sunday till Saturday).
Wed, 7 Dec, 2022 at 5:33 PM
Can I book a chalet for only one day ?
Yes, based on the availability and chalet policies, a chalet can be booked for a day. Please get in touch with our support/reservation team on WhatsApp, and...
Wed, 7 Dec, 2022 at 5:29 PM
Is there a monthly or yearly chalet booking ?
Yes, based on the availability and chalet policies, a chalet can be booked for longer durations. Please get in touch with our support/reservation team on Wh...
Wed, 7 Dec, 2022 at 5:29 PM
When can I check in/ check out ?
The check in time is at 14:00 whereas the check out is at 10:00, for further information or additional requests you can check with our support/reservation t...
Wed, 7 Dec, 2022 at 5:30 PM
What are the required documents I need to provide for booking ?
You can provide your Civil ID card copy or any other identification proof to us for the booking and keep it handy to display it at the chalet as well.
Wed, 7 Dec, 2022 at 5:31 PM
Can I get my pet with me to the chalet ?
No, the chalet guests are prohibited from bringing any kind of animals or birds, whether they are pets or otherwise.
Wed, 7 Dec, 2022 at 5:31 PM