AGT CAN REISSUE IN CASE OF FLT XXLN

From: EGYPTAIR DMM [mailto:egyptairdhahran@gmail.com]  
Sent: Monday, March 12, 2018 1:36 PM
To: undisclosed-recipients:
Subject: MS : AGT CAN REISSUE IN CASE OF FLT XXLN

 

 

DEAR  TRAVEL AGENTS

GOOD  DAY !

 

THIS  IS FOR YOUR KIND INFORMATION THAT , IN  CASE OF MS FLIGHT CANCELLATION ,

YOU  CAN MAKE INVOLUNTARY REISSUE FROM YOUR SYS WITH  'ZERO' ADC IF SAME CLASS/SAME ROUTE 

1-3  DAYS BEFORE OR LATER FROM THE CANCELED FLT.

NOTE  : MUST PUT IN ENDORSEMENT COLUMN (EG. FE*INVOL REISSUE AS FLT MS686/05MAR XXLD  BY MS) 

 

HOWEVER  IF ANY ROUTE CHG OR HIGHER CLASS , MUST CTC MS FOR REISSUE WITH MS.

IN  CASE OF REFUND , CAN MAKE ALSO FROM YOUR SYS WITH 'ZERO' REFUND CHARGE  BY  MENTIONING ALSO 

THAT  FLT WAS CANCELED BY MS. (TAX 'E3' IS NON-REFUNDABLE) 

 

PLS  ALSO NOTE , WHILE MAKING ANY BOOKING , ITS  A MUST TO INSERT PSGR EMAIL & CTC BOTH WAYS. 

IF  ANY SCHEDULE CHG , THE AGENT MUST TAKE ACTION FROM THEIR SYS TO AVOID  INCONVENIENCE TO THE

PSGR  AND TO AVOID DEBIT NOTE , IF CASE OF WRITTEN COMPLAINS FROM THE PASSENGER.

 

PLS  ALSO ADVISE ALL YOUR PASSENGERS TO CHECK THEIR RESERVATION 2-3 DAYS PRIOR TO  DEPARTURE TO AVOID 

SHEDULE  CHANGES/CANCELLATION ISSUES AT THE AIRPORT. 

 

 

Best  Regards..

Egyptair Dhahran.

 

 

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